1. Data Controller
AiViewLink is operated by WangShi Technology Co., Ltd., registered in Shenzhen, China. For Singapore data matters, contact: privacy@aiviewlink.sg.
2. Data We Collect
2.1 Inquiry & Contact Forms
- Name, company name, job title
- Business email address and telephone number
- Project requirements and message content
2.2 Website Analytics
- IP address (anonymised), browser type, pages visited, referral source
- Session duration and interaction data (via analytics tools)
2.3 Business Communications
- Email correspondence, WhatsApp/WeChat messages
- Purchase order and transaction details
3. How We Use Your Data
- To respond to B2B inquiries and provide quotations
- To process orders and manage the supplier relationship
- To send product updates and technical bulletins (with consent)
- To comply with export control and customs requirements
- To improve website content and user experience
4. Legal Basis for Processing
- Contractual necessity – processing required to fulfil a B2B contract or pre-contractual steps
- Legitimate interests – sales follow-up, fraud prevention, product safety communications
- Consent – marketing emails (you may withdraw at any time)
- Legal obligation – compliance with Singapore and Chinese export regulations
5. Data Sharing
We do not sell your data. We share data only with:
- Logistics partners (shipping and customs agents) – order fulfilment
- Payment processors – secure transaction handling
- Cloud analytics providers – anonymised website statistics
- Legal authorities – when required by law
6. Data Retention
- Inquiry data: 3 years from last contact
- Customer/order data: 7 years (accounting and legal requirements)
- Marketing consent: until withdrawn
7. Your Rights (PDPA)
Under Singapore PDPA you have the right to:
- Access – request a copy of your personal data
- Correction – request inaccurate data to be corrected
- Withdrawal of consent – opt out of marketing communications
- Data portability – receive your data in a structured format
To exercise these rights, contact privacy@aiviewlink.sg. We will respond within 10 business days.
8. Security
We apply industry-standard security measures including TLS encryption for data in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure.
9. Cookies
This website uses essential cookies for functionality and optional analytics cookies. You may disable non-essential cookies through your browser settings.
10. Changes to This Policy
We may update this policy periodically. Material changes will be notified via email or a notice on the homepage. Continued use of the site constitutes acceptance.
11. Contact & Complaints
Email: privacy@aiviewlink.sg
Complaints may also be directed to the Personal Data Protection Commission (PDPC) of Singapore.